Eclipse IT VoIP Benefits
A VoIP phone system is less expensive and more powerful than a traditional landline system. You will save time and money while providing your team with the phone features they want.
With real-time call conferencing, video, and messaging, you and your team can work together however and whenever you need to.
With features such as call analytics and your ability to provide your remote staff with a VoIP phone system that can work across multiple devices, platforms, and locations, you will find your team working smarter and harder.
Mobile phone applications, personal computer softphones, and traditional handsets give you the system visibility you need to quickly reach and be reached by your team.
A VoIP phone system allows your operation to grow as you need without replacing your phone system every few years. We are continuously improving and expanding the system to meet the demand of a quickly changing market.
The difference between an old analog phone and a new Eclipse VoIP phone is like night and day. You will never go back to the poor voice quality of your old phone system.
Give your road warriors the ability to engage customers with a phone system that allows them to be accessible as often as they need, regardless of their location.
Our support options are flexible to meet your needs in the most efficient way possible. Our goal is your 100% uptime, and when we aren’t meeting that goal, we have a variety of options to help you out.
VoIP Services For Your Business
Why Eclipse IT VoIP
Why Eclipse IT ViOP
VoIP Packages
ViOP Plans
Reliable Customer Service
Reliable Customer Service
Eclipse Features
VOIP FOR THE MODERN BUSINESS
CRM | MS Outlook Integration
With real-time call conferencing, video, and messaging, you and your team can work together however and whenever you need to.
Call Recording
A handy feature for a detail-laden or critical phone call. Hit record to save a copy of the conversation to your phone.
Integrated Fax
You don’t have to give up any features with a VoIP phone system. Even Faxes are effortlessly handled.
Voicemail to Email
Some like to access their voicemail and listen to their messages, and others want to view it as an attachment in their email. Our system can do both. It offers traditional voicemail and can also save a voicemail as a file and email it to you for review as an attachment.
Voicemail Transcription
Our voice-to-text transcription is a lifesaver in the middle of a busy day when you don’t have the time to listen to a voicemail. Transcription turns your voicemail to text which allows you to quickly scan the contents rather than having to stop and listen to your voice messages.
Presence on Multiple Devices
Eclipse VoIP operates on PCs, Macs, Android phones, and iPhones. No need to switch out
hardware to onboard a user. They can use what they have.
Hosted Call Center Solutions
Whether you are a small, medium, or large business, we have you covered. Eclipse VoIP scales from a simple office with a few users to a large call center. We are designed to expand to meet your needs, no matter the size of your organization.
Predictive Dialer
Is there a name or number you dial often? Our predictive formula will speed up your contact searches by making suggestions based on who is on your contact list and when you last reached out to them.
Click to Call
If you haven’t had the experience of searching your contacts and initiating a phone call with a single click, you need to. Depending on your call volume, this feature alone can be a game-changer by significantly speeding up your dial times.
Eclipse Features
Business SMS / MMS
Engagement happens in many ways. A phone call, a conference call, or text messages are common ways your customer wants to interact with you. We make it easy to engage your customers with text messaging functionality seamlessly integrated into our platform.
Smartphone iPad | Tablet Apps
We are wherever you need us with applications designed for your tablets and smartphones.
Virtual Office Attendant
Our office attendant will take care to help your clients navigate the phone system whether you are open or closed. We can help you capture the information you need and ensure the clients get where they need to go to talk to or message who they want.
International and unlimited calling
Don’t get stuck with a system that doesn’t have international or unlimited calling. It can be expensive to solve if the functionality isn’t native and has to be added.
